ARTICLE 1 - DEFINITIONS
Contract:
the set of contractual documents drafted in descending order of
importance, the present terms and conditions, any particular
conditions, and the purchase order.
Client: physical person, or corporation, who is a signatory of the purchase order and party to the contract.
website:
the set of data necessary for the publication and exchange of
information on the Internet associated with one or more domain names
Domain name:
the unique name, designating the location of websites on the Internet .
Hosting: the technical means and resources made available to the client
and enabling the client to publish and operate one or several websites
Shared hosting:
hosting on a joint server of several sets of pages and elements
constituting websites owned by different clients, who collectively
share the resources and the space available on the server
Dedicated hosting:
hosting for a client of a set of pages and elements constituting one or
more websites on a server reserved exclusively for the client
Internet: network of several interconnected servers situated in various geographic places throughout the world
Server:
set of equipment intended for the implementation of the functions
necessary for the publication, maintenance, and online activation of
the client's websites.
ARTICLE 2 - APPLICATION AND OPPOSABILITY OF NFRANCE CONSEIL HOSTING TERMS AND CONDITIONS
2.1 - the present terms and conditions are applicable to any hosting services provided by
NFRANCE CONSEIL. The contract takes precedence over any leaflet, commercial brochure, advertising or website content of
NFRANCE CONSEIL, subject to the application of article 22.
2.2
– placing an order implies the client's full and unequivocal acceptance
of the present terms and conditions, which are applicable whatever the
options selected, the type of postings subscribed, and the modalities
for activating the hosting. No separate request or specific
modification of the purchase order made by the client may, without the
express written consent of
NFRANCE CONSEIL,
take precedence over the present terms and conditions. Any counter
clause entered by the client, in the absence of express consent, will
be ineffective against
NFRANCE CONSEIL, no matter when it is brought to the awareness of
NFRANCE CONSEIL.
2.3 - The fact that
NFRANCE CONSEIL
at a given moment does not exercise any one of the present terms and
conditions, and/or any other party fails to uphold any of the
obligations set forth in these present terms and conditions cannot be
interpreted as the equivalent of
NFRANCE CONSEIL’s renunciation of the afore mentioned conditions at a later time.
ARTICLE 3 - PURPOSE
3.1 – The purpose of the present terms and conditions is to define the conditions under which
NFRANCE CONSEIL will host one or more of the client's websites on a server.
3.2 - However, other services or options may be provided by
NFRANCE CONSEIL in the context of another contract or in the context of specific conditions attached to these present terms and conditions.
3.3 - The hosting plans are described online on the
NFRANCE CONSEIL website, accessible at the following URL, http://www.nfrance.com, or on any other URL which
NFRANCE CONSEIL may substitute for it.
3.4 - The client expressly recognizes that
NFRANCE CONSEIL,
within the scope of these present terms, does not in any way
participate in the design, development, creation and maintenance of the
client's website or of the client's software tools for management and
administration, and that the purpose of the present contract is in no
case for Internet access. However,
NFRANCE CONSEIL may provide these services within the scope of another contract.
ARTICLE 4 - OBLIGATIONS OF NFRANCE CONSEIL
4.1 - The purchase order itemizes the different characteristics of the subscription chosen by the client to enable
NFRANCE CONSEIL
to prepare the space and resources reserved for the client on server.
NFRANCE CONSEIL makes this space and these resources available,
according to the information supplied by the client on the purchase
order.
Service activation takes
place no later than 48 working hours after reception of an online order
and payment, and as soon as possible in the case of an order sent by
other means, in particular e-mail, fax or postal mail.
4.2 –
NFRANCE CONSEIL
agrees, within a framework of professional standards, to apply all the
diligence and due care necessary for the implementation of a service
conforming to the usual level of quality within the profession and the
state-of-the-art.
NFRANCE CONSEIL agrees to:
- provide server uptime of 99.7% per year, except in case of force majeure or any other event beyond
NFRANCE CONSEIL’s control.
However, if necessary,
NFRANCE CONSEIL
reserves the possibility of interrupting access to the server to
proceed with technical maintenance and/or improvements in order to
ensure proper functioning of its services.
NFRANCE CONSEIL
will strive to carry out maintenance operations during the hours when
the server is least called upon by Internet users, except in the
context of urgent corrective maintenance.
-
will do its best, within realistic limits, to provide daily statistics
online concerning the number of hits on the server corresponding to the
client’s domain name covering the preceding thirty days.
4.3
- The client will administer his or her website via an administrator
interface accessible via password and identifier. The passwords and
identifiers will be provided by
NFRANCE CONSEIL to the client in the context of service activation.
4.4 – The
NFRANCE CONSEIL server is accessible to the general public via the Internet using appropriate terminals connected to this network.
4.5 –
NFRANCE CONSEIL will take reasonable precautions for the material protection of hosted data and applications.
Depending
on the characteristics of the hosting plan chosen by the client,
incremental daily backups can be performed. However, for technical
reasons, these backups may not take place or may be incomplete.
Moreover,
NFRANCE CONSEIL
cannot guarantee that such backups can be used to restore data.
Consequently, the client must perform his or her own backups in order
to avoid the loss or corruption of his or her files, databases, or
e-mail. In the case of the loss or destruction of the client's data,
due to a proven error on the part of
NFRANCE CONSEIL, the latest backup can be dispatched to the client within a reasonable period.
In
general, any request originating with the client is subject to billing.
A quotation will be sent, and after the client’s acceptance, will be
invoiced at the price in effect on the day of the request.
As for losses and/or restoration of data in programs entrusted by the client, the obligations and responsibilities of
NFRANCE CONSEIL are limited to the previous stipulations.
ARTICLE 5 - PRICES & INVOICING
5.1
– The prices of the hosting plans supplied by NFRANCE CONSEIL in the
context of a hosting contract are based on several rates established
according to the type of services.
The applicable rates are available online at " http://www.nfrance.com" and on request from NFRANCE CONSEIL.
The
prices of hosting plans are indicated in the purchase order and are
given before taxes. All present or future duties and taxes applicable
to these prices will be invoiced, in addition to the basic price, at
the date of their legal applicability.
5.2
-invoices are payable in advance in euros, and on reception of the
invoice, for the annual term. The client has the choice of means of
payment: via bankcard, check or any other means of payment offered by
NFRANCE CONSEIL. No discounts are accorded for payment in advance.
5.3
– NFRANCE CONSEIL reserves the right to modify its prices at any time
in conformity with the conditions set out in article 19 - MODIFICATION.
5.4
- The client is and remains entirely responsible for payment of the
totality of the sums invoiced within the framework of the contract for
hosting with NFRANCE CONSEIL, including in the case of a third party
payer who intervenes on behalf of the client, and who should in any
case, obtain express prior agreement from NFRANCE CONSEIL.
5.5
- Total or partial default on the payment 30 days after the deadline
for all sums due within the framework of the contract will result in
the exercise of NFRANCE CONSEIL’s full rights without additional
notice, specifically:
• the
immediate demand for payment full payment of all sums owed by the
client within the framework of the contract, whatever the means of
payment which were originally foreseen,
•
invoicing of late penalties to the client equal to one and a half times
the legal interest rate, based on the latest rate published at the date
of invoicing. Interest is calculated pro rata until the date of
complete payment.
• suspension
of all services in progress, under the terms of the contract, without
affecting NFRANCE CONSEIL’s right to exercise the cancellation clause
of the contract stipulated in article 15 -CANCELLATION.
ARTICLE 6 - OVER INITIAL MONTHLY DATA TRANSFER VOLUME OR OVER INITIAL DISK QUOTA
6.1
– Certain hosting plans offered by NFRANCE CONSEIL include a certain
volume of traffic, corresponding to data transfer and a certain disk
storage quota expressed in megabytes (Mb) or gigabytes (Gb).
6.2
- The client is responsible for respecting the traffic volume and the
disk storage quota authorized by the hosting plans and options which
the client has subscribed.
6.3
- The client may use the log files and exploit them according to the
stipulations of article 8 – STATISTICS and therefore collect
information relative to the bandwidth of the client's website. In order
to avoid any overuse of transfer volume bandwidth, the client may
request by e-mail or fax (available on the website at
http://www.nfrance.com, or any other address which NFRANCE CONSEIL may
substitute for it) that NFRANCE CONSEIL temporarily suspend access to
the client's site.
In the
absence of a request for suspension, the client is assumed to have
accepted the over bandwidth charge and subsequent invoicing.
6.4
- In case of dispute, the parties agree that the measurements presented
in the technical database will be used as the only reference to
determine over-bandwidth and over-disk quota assigned to the client on
the hosting platform. The client expressly accepts that any authorized
monthly over-bandwidth and/or over-disk quota will be subject to
supplementary invoicing, established at the current labor rate on the
date of overuse, based on the number of extra megabytes (Mb)
transferred or stored.
6.5
– In the event that the hosting plan chosen by the client should become
insufficient, namely due to a number of connections exceeding the
client's initial forecasts, the client agrees to consider technical and
financial modifications in the client's hosting plan. In the interim,
the client acknowledges and accepts that restrictions may be placed on
the service. NFRANCE CONSEIL reserves the right to immediately apply
such restrictions as necessary.
ARTICLE 7 - E-MAIL SOLUTIONS
7.1
– NFRANCE CONSEIL offers e-mail solutions to the client. These services
are shared and located on one or more specific servers, separate from
the hosting servers. The client is advised that the transmission
protocol used for electronic messages applies exclusively to the
transfer of chains of text. Consequently, the client acknowledges that
the transfer of files by this means involves technical uncertainties.
NFRANCE CONSEIL makes no guarantees concerning the time required for
these transfers, nor for the integrality or integrity of the messages
placed in the client’s inboxes or sent to other addresses, including
those located on the same server as the e-mail service.
In
particular, it is the client's responsibility to install sufficient
security systems to eradicate any type of virus which may circulate on
the Internet and which may be susceptible of infecting the client’s
computer system through the e-mail service. It is also the client's
responsibility to take the necessary precautions to back up his or her
e-mail messages
7.2 - The
client agrees not to use the e-mail functions to send large volumes of
unsolicited advertising to people with whom the client has no existing
business relationship. Spamming is strictly prohibited. Consequently,
NFRANCE CONSEIL reserves the right to implement tools on its servers to
impede such practices. The client acknowledges having taken cognizance
of the NFRANCE CONSEIL policy concerning spam, accessible at
http://spam.nfrance.com, or at any other URL which NFRANCE CONSEIL may
substitute for it.
7.3 - The
E-Mail services offered by NFRANCE CONSEIL can be configured using the
administrator interface. These services can be used to create e-mail
inboxes, to return e-mail addresses and to configure automatic out of
office responses. The number of e-mail addresses is specified in the
purchase order. The maximum capacity of an inbox (pop accounts) is
limited to 20 Mb. The capacity of an e-mail message is limited to 5 MB.
The client acknowledges and accepts that any overflow of maximum
capacities and/or an incorrect configuration on the part of the client
may result in the loss or the rejection of incoming messages, or even
generate dysfunctions in the e-mail system, even in the case of
messages sent to an account outside of NFRANCE CONSEIL.
The
client has the option of attributing the identifiers and passwords for
each of the accounts. The client has the sole responsibility for saving
and communicating these identifiers and passwords. Any creation or
deletion of e-mail accounts, or their related parameters, will only go
into effect after a period which may vary from 2 to 24 working hours.
ARTICLE 8 - STATISTICS
8.1
- The client can access the statistical tools offered by NFRANCE
CONSEIL through the interface made available to the client. These tools
automatically organize the file logs generated by the server in tables
and/or graphic form. Depending on the characteristics of the hosting
plan chosen by the client (particularly in the professional hosting
plans), the client may, either use these tools as provided or request
that raw log files be made available which the client will process with
his or her own tools or those of a third party of his or her choice,
which will have to be configured and/or developed, these two options
being mutually exclusive.
The
client understands and recognizes that the software tools are the
product of a third party and therefore it is not possible for NFRANCE
CONSEIL to guarantee the exactitude of the statistical results
obtained, and that the exploitation of log files in raw form is the
client’s exclusive responsibility, including periodic data collection
(weekly maximum).
8.2 – NFRANCE
CONSEIL reserves the right to conserve access files to the client site
for a period of only two months. Consequently, it is the client's
responsibility to regularly perform detailed backups of the access
files as deemed necessary.
ARTICLE 9 – TECHNICAL SUPPORT
Depending
on the type of hosting plan indicated on the purchase order, the client
can access technical support by telephone during the hours indicated at
http://www.nfrance.com (normal phone rates apply) or by email, from
Monday to Friday except holidays, for all hosting plans, through the
dedicated technical support site at http://www.nfrance.info, or at any
other URL that NFRANCE CONSEIL substitutes for it. NFRANCE CONSEIL
cannot guarantee to resolve all submitted incidents, or to provide the
time necessary to deliver a response or an alternate solution.
This
technical support cannot cover assistance for development or debugging
of hardware supplied by the client, who is assumed to have the
necessary knowledge. This type of support may be covered by a separate
contract.
However, NFRANCE
CONSEIL agrees to do its best to take into account any reported
incidents, and as far as possible to provide a suitable response.
ARTICLE 10 – RESPONSABILITIES OF NFRANCE CONSEIL
10.1
– NFRANCE CONSEIL agrees to implement all of its resources to provide
hosting services to the client under optimal conditions. The
responsibility of NFRANCE CONSEIL towards the client can only be
invoked for established facts which are exclusively attributable to
NFRANCE CONSEIL.
10.2 - The
client acknowledges that software (published by third parties) used on
the server involves particularly complex information technology, and
that it is not materially possible in the context of shared use, to
carry out tests or experiments covering all the functional
possibilities, although NFRANCE CONSEIL’s technological choice of
so-called "free" software tends to significantly improve the functional
level. The client therefore accepts, within the limits described in
article 4.2, the residual risks of imperfection or server downtime.
10.3
– Due to the inherent characteristics of the Internet, which the client
declares to perfectly be aware of, NFRANCE CONSEIL cannot be held
responsible for, in particular:
-
the content of data transmitted, broadcast or collected, their
exploitation and updating, as well as any files, particularly address
files, sound, text, images and formatting elements, any data accessible
on the site whatsoever and, namely the content of sites accessible via
hypertext links implemented by the client on the client’s own site, the
content of messages broadcast by web users to mailing lists of the
client’s site.
- difficulties
of access to the hosted site resulting from total or partial
non-respect of a client’s obligations, a periodic breakdown and/or
saturation of operators of network transmissions to the Internet and in
particular access providers.
- data contamination due to a virus and/or client software, against which protection is the client’s responsibility.
-
malicious intrusions by a third party of the client’s site and/or
e-mail boxes, despite reasonable security measures taken by NFRANCE
CONSEIL.
- faulty programming
or faulty configuration of the hosting application (client’s website)
for which NFRANCE CONSEIL does not intervene in any case.
-
any damage that may occur to equipment connected to the hosting
platform (client’s terminals) or their improper use, this being under
the client’s full responsibility.
- any diversion of passwords, confidential codes, or more generally any of the client’s sensitive data.
- the overuse of monthly bandwidth or disk quota as authorized by the hosting plan chosen by the client.
-
consequential injury, i.e. any damage which does not result directly
and exclusively from a partial or total breakdown of the service
supplied by NFRANCE CONSEIL, such as market injury, deterioration of
brand image, any market difficulties, loss of profits or clients. Any
action directed against the client by a third party constitutes a
consequential injury, and therefore cannot open any rights to
compensation. Any compensation due by NFRANCE CONSEIL in the case of a
breakdown of the hosting service resulting from a proven error on the
part of NFRANCE CONSEIL will correspond to the direct, personal and
certain injury linked to the breakdown in question, and expressly
excluding consequential injuries.
In
any case, the amount of damages which may be imputed to NFRANCE CONSEIL
if its responsibility is proven, will be limited to the amount of sums
effectively paid by the client to NFRANCE CONSEIL during the six
previous months for which the responsibility of NFRANCE CONSEIL has
been retained within the framework and execution of the present
contract.
10.4 - NFRANCE
CONSEIL’s penal and/or civil responsibility to third parties in the
context of the present contract as well as the modalities for holding,
storing and communicating data enabling the identification of the
client and/or the service provider having created the hosted website,
or third parties, are governed by law.
ARTICLE 11 - CLIENT’S OBLIGATIONS AND RESPONSIBILITIES
11.1
- The client acknowledges having verified the suitability of the
service to the clients needs, particularly concerning the
characteristics of the selected hosting plan, and having received all
necessary information and advice from NFRANCE CONSEIL enabling the
client to subscribe to the present agreement with full understanding.
Therefore, the client retains full responsibility for his or her
choices made at the time of the order, and thereafter.
11.2
– For example, and without this list being restrictive, the client will
have previously acquired the necessary subscriptions and services to
have access to the Internet through service providers of the client's
choice; the client freely uses a computer configured with the proper
parameters in order to connect to the server; the client has acquired
the necessary software licenses; and the client has sufficient
technical knowledge to enable him or her to use the hosting service
which is the object of this contract.
11.3
- The client uses the administrator interface under his or her complete
responsibility. The client has sole responsibility for storing and
communicating the identifiers and passwords needed to use the
administrator interface.
11.4 -
In application of legal stipulations, the client has civil and penal
responsibility for the content of his or her site, the data
transmitted, broadcast and/or collected, use of the data, comments
exchanged on the forums and discussion groups, and/or published on the
mailing lists, hypertext links, complaints from third parties and civil
and or penal lawsuits resulting from them, particularly in regards to
intellectual property, personality rights, privacy rights, and
protection of minors. The client agrees to respect the applicable laws
and regulations, in particular, the rules dealing with online services,
electronic commerce, intellectual property rights, acceptable morality
and public order, as well as the universally applied principles of
Internet usage, commonly referred to as "netiquette."
(http://www.faqs.org/rfcs/rfc1855.php).
In
particular, the client will refrain from making available on the client
site any content of an illicit at or prohibited nature. Particularly
prohibited content includes that of an erotic, pornographic, violence,
racist or sectarian nature, and making such content available through
the exchange or sharing of files (namely peer-to-peer), audio and/or
video broadcasting (namely web radio). The client also agrees to not
offer hypertext links leading to websites or pages of this type, and to
not redirect traffic from his or her domain towards such sites or pages
(except web radio).
The client
guarantees NFRANCE CONSEIL against any action, or complaint from a
third party related to the content of the hosted data, and
consequently, the client will compensate NFRANCE CONSEIL for all
expenses, charges, indemnities and fees which NFRANCE CONSEIL may
incur, including in the case of a non-definitive legal judgment.
11.5
- Consequently, the client accepts the suppression or limitation of
access to content hosted by NFRANCE CONSEIL and placed online by the
client. In this context, NFRANCE CONSEIL’s responsibility cannot be
engaged for any cause whatsoever. Notwithstanding the previous clause,
the client remains liable for the totality of sums due within the
framework of the ongoing contract without the possibility of premature
cancellation and NFRANCE CONSEIL reserves the right, without prior
notice, to cancel the present contract ipso jure, with no further
formalities and without jeopardizing any damages to which NFRANCE
CONSEIL may be entitled.
11.6 -
The client agrees to respect the stipulations concerning compulsory
legal notification to be posted on the client's website, according to
the laws relative to information technology, data files, and individual
liberty, particularly those dealing with the processing of personal
data and prerequisite statements filed with the Commission Nationale de
l'Informatique et des Libertés (C.N.I.L.).
11.7
- In any event, the client is formally prohibited from analyzing,
visualizing, or modifying the configuration of the NFRANCE CONSEIL
server or its structure and constituent files, or attempting to do so.
The only interventions which the client is authorized to perform on the
server are the implementation, updating or deletion of elements (files
and directories) constituting the client's website and found in the
client's private hosting space. Any interventions on the websites of
third parties present on the server and/or any intrusion or attempt at
intrusion of the NFRANCE CONSEIL computer system will immediately
involve the application of the client’s penal and civil responsibility
to NFRANCE CONSEIL.
11.8 -
The client also agrees to take out the necessary insurance policy
through a demonstrably solvable organization in order to cover any
damages for which the client may be liable in the framework of the
present contract or its execution.
11.9
- The client authorizes NFRANCE CONSEIL to communicate the modalities
for accessing the server to the website designer, referenced as a
partner of NFRANCE CONSEIL, if the client has indicated the designer’s
contact information in the purchase order. The client is completely and
exclusively responsible for the consequences of communicating the
identifiers and passwords through NFRANCE CONSEIL to the designated
service provider, and in case of loss or theft of identifiers and
passwords.
11.10 - The client
must take the necessary precautions to ensure that the contents (data,
applications, e-mail) posted on the NFRANCE CONSEIL server are backed
up in order to enable the client to restore them, in case of loss or
destruction, particularly when these contents are modified by the
client.
11.11 – In the case of
shared hosting, the client must respect the technical programming
standards available at http://www.nfrance.com, or any other URL which
NFRANCE CONSEIL may substitute for it. In addition, the client agrees
that the developed scripts will use no more than 5% of the CPU
resources themselves, and less than 10 MB of RAM. Any repetitive use of
resources in excess of these limits may lead to a restriction of
service by NFRANCE CONSEIL, ipso jure and without notification, in
order to prevent any deterioration in the quality of service for other
clients hosted on the shared server. If this case arises, NFRANCE
CONSEIL will inform the client ex post facto within a reasonable period
of time. In general, the client agrees to ensure that the hosted
scripts will not negatively affect the configuration of the NFRANCE
CONSEIL server. Therefore, the use of MySQL, PHP, Perl, Java programs
or any other software tool, in an inappropriate or abusive manner
(looped scripts, persistent connections, etc.) and not in conformity
with the previously stated programming standards, is strictly
prohibited.
The client is
informed that abusive use (or use based on incorrect programming) may
result in incompatible functioning of the website on a shared server,
and therefore subject the website concerned to suspension without prior
notice in order to guarantee an acceptable level of service quality to
all of the clients using the server. The same holds true in case of
intrusion or piracy.
11.12 – In
its relations with NFRANCE CONSEIL and with third parties, the client
agrees to respect the rules of courtesy, and correct behavior.
ARTICLE 12 - FORCE MAJEURE
12.1
- In cases of force majeure, as defined in French jurisprudence, which
prevent the execution of the obligations by one of the parties, the
obligations of NFRANCE CONSEIL will be temporarily suspended.
12.2
– If the suspension exceeds two months, the contract may be canceled
ipso jure through the initiative of one or the other of the parties, in
which case, NFRANCE CONSEIL will be released from its commitments,
without liability for any indemnity resulting from this fact.
ARTICLE 13 – DURATION OF THE CONTRACT
13.1
– Depending on the specifications of the hosting plan chosen by the
client, the hosting contract takes effect on the date of the client's
online order, subject to the stipulations of article 13.2, or the
reception by NFRANCE CONSEIL of the purchase order and the client's
payment, for the duration indicated on the purchase order, starting
from the date when NFRANCE CONSEIL communicates the identifiers and
passwords needed to access the NFRANCE CONSEIL server.
13.2
– If payment is made other than by bankcard, and if NFRANCE CONSEIL
does not receive payment from the client at the latest one month after
NFRANCE CONSEIL has registered the order online, NFRANCE CONSEIL may
declare the present contract null and void. Beyond this period, NFRANCE
CONSEIL and the client will be released from all of their obligations
relating to the present contract, without the payment of any
indemnities due from NFRANCE CONSEIL, however, the client remains
liable to NFRANCE CONSEIL for compensation equal to the sum of the
costs of the subscribed hosting plan for the elapsed period.
13.3
- The contract may be renewed according to the hosting terms and
conditions applicable at the time of renewal by tacit agreement on an
annual basis, unless the client renounces the contract via registered
mail, one month before the end of the contract.
ARTICLE 14 – RESTRICTIONS
NFRANCE
CONSEIL reserves the right to restrict, limit, or suspend all ongoing
services at any time and without prior notice, particularly in case of
non-execution by the client of one of the client's obligations as set
forth in the present contract, or following the express demand of a
competent administrative or jurisdictional authority, or in the case of
real or alleged infringements of any specific rights, and that without
it being considered to be a failure on the part of the NFRANCE CONSEIL
to uphold its obligations.
The
client recognizes and accepts that NFRANCE CONSEIL may stipulate that
reestablishment of the suspended services is conditional to effective
implementation by the client of appropriate measures to guarantee
against any risk of the perpetuation or repetition of the acts which
originally led to the measure.
ARTICLE 15 – CANCELLATION
If
the client does not respect one or more of his or her obligations, the
present contract may be canceled ipso jure if the situation has not
been corrected one month after the other party has sent notification
specifying the non-compliance of contractual obligations via registered
letter with an acknowledgment of receipt or other equivalent means.
ARTICLE 16 - INTELLECTUAL PROPERTY RIGHTS
16.1
– NFRANCE CONSEIL concedes to the client, the non-exclusive right to
use the software supplied within the framework of the hosting services,
for the duration of the contract, and for the entire world. The client
agrees not to copy, translate, modify, correct, improve, adapt,
decompile through reverse engineering, create derived works of this
software, and more generally, the client agrees to refrain from any
infringement of the intellectual property rights of the publishers or
of NFRANCE CONSEIL for these applications.
The
client acquires no intellectual property rights to the databases of
NFRANCE CONSEIL, or its brands, concepts, screens, graphics, or its
look and feel.
16.2 – When the
contract ends, for whatever reason, the client must immediately cease
to use the software provided by NFRANCE CONSEIL, as well as the related
documentation.
16.3 - The
client agrees to respect the terms and conditions for the use of the
third-party applications made available by NFRANCE CONSEIL for the
duration of the contract. The terms and conditions of use of these
third-party applications are available from the publishers or from
NFRANCE CONSEIL on request.
ARTICLE 17 – CONFIDENTIALITY
17.1
– For the duration of the contract and following its expiration, each
of the parties should consider as confidential the information,
documents, systems, know-how, forms or any other data coming from the
other party of which either party could have been aware of at the time
of execution of the contract, and should not divulge it to any other
third party, or use it outside of the requirements of the contract.
17.2
- However, the client has the option of communicating certain data to a
third party service provider assigned to develop the client’s website
on the condition that a prior written agreement has been established
with NFRANCE CONSEIL and that the same confidentiality commitment has
been received from the third party service provider.
ARTICLE 18 – PERSONAL DATA
18.1
– Personal data provided to NFRANCE CONSEIL is necessary in order to
process the order, and to provide the service. It may be used to inform
the client of new commercial offers from NFRANCE CONSEIL, which NFRANCE
CONSEIL acknowledges and expressly accepts in this document. This
personal data will neither be sold, nor transferred to a third party.
All personal data collected by NFRANCE CONSEIL will be treated with the utmost confidentiality.
18.2
– In application of law n°78-17 of 6 January 1978 and modified relative
to information technology, files and liberty, the client has the right
to oppose (art.26 of the law), to access (art.34 to 38 of the law) and
to rectify (art.36 of the law) data concerning him or her. Thus, the
client can use the administrator interface to rectify, complete,
clarify, update, or delete any information concerning him or her which
is incorrect, incomplete, or ambiguous.
18.3
– The client agrees to transmit correct, reliable, up-to-date and
complete information to NFRANCE CONSEIL and agrees to update this
information in order to maintain it as correct, reliable and complete.
In this spirit, the client agrees to not attempt to mislead NFRANCE
CONSEIL or any other persons concerned, by assuming the name or any
information of a personal nature belonging to anyone else. The client
agrees to immediately inform NFRANCE CONSEIL in writing, of any
modification concerning the client's situation, particularly in case of
a change of address, telephone number, e-mail, or banking information.
18.4
– NFRANCE CONSEIL reserves the right to verify the accuracy,
reliability, and completeness of information supplied by the client,
and reserves the right, in conformity with the law, to proceed with any
rectification of inaccurate or outdated information and to use and
exploit such information according to the terms stipulated in this
contract.
18.5 – In general, if
the client communicates or transmits information which, although
directly or indirectly concerning the client, targets or mentions
either directly or indirectly, a third-party (physical person), the
client in that case is solely responsible for requesting any necessary
authorization from the person or persons concerned, as well as for
communicating and transmitting such information to NFRANCE CONSEIL
according to the conditions set forth in this contract.
Consequently,
the client agrees to inform any physical person from whom the divulged
information was collected of the fact that it was divulged and
transmitted to NFRANCE CONSEIL according to the modalities described in
the present terms and conditions, as well as the purpose of the
processing, and the existence of a right to access the data concerning
the person, if these data are nominative.
18.6
– NFRANCE CONSEIL cannot be held responsible, particularly as concerns
a third party or parties, for whether or not the party collecting,
divulging and transmitting the information to NFRANCE CONSEIL is
authorized to do so, particularly as concerns information of a personal
nature, whatever the context and whatever the basis, likewise for the
use or nonuse, exploitation or non-exploitation of the transmitted
information, which may be made by NFRANCE CONSEIL or by a third party.
ARTICLE 19 – COOPERATION WITH PUBLIC AUTHORITIES
19.1
- NFRANCE CONSEIL reserves the right to cooperate in conformity to the
law, with the authorities who may carry out verifications related to
content or services accessible via the Internet or related to illegal
activities engaged in by a user.
19.2
– In point of fact, NFRANCE CONSEIL is not subject to a general
obligation to monitor the information which its stores, nor to seek out
facts or circumstances relevant to illicit activities. However, NFRANCE
CONSEIL may proceed to inform the competent public authorities of
illicit activities or information which it becomes aware of through the
normal exercise of its business. NFRANCE CONSEIL is obliged,
nevertheless, to retain and conserve data, which may enable the
identification of any person having contributed to the creation of
content or services for which NFRANCE CONSEIL provides the storage, or
having had access to it.
ARTICLE 20 - PROOF
Computerized
recordings conserved in the NFRANCE CONSEIL computer system in
reasonably secure conditions, are considered to be proof of
communications, of the conclusion of the contract, of orders and
payments which have taken place between the parties.
ARTICLE 21 – ASSIGNMENT
21.1
- The client is not authorized to assign, transfer, delegate or license
the rights or obligations designated in the contract, under any form
whatsoever, to another company, except with the prior written
permission of NFRANCE CONSEIL.
21.2
– The contract can be transferred by NFRANCE CONSEIL at any moment to
another company of its choice. NFRANCE CONSEIL will inform the client
of this transfer via online information at http://www.nfrance.com, or
at any other URL which NFRANCE CONSEIL may substitute for it, or via
e-mail.
ARTICLE 22 – MODIFICATION
22.1
– The specific conditions, the terms and conditions, and the purchase
order as posted online, take precedence over the printed version of the
specific conditions, the terms and conditions, and the purchase order.
22.2
- The parties agree that NFRANCE CONSEIL may, ipso jure, modify its
service with no other formality than to inform the client by an online
announcement and/or to introduce these modifications in the online
version of the terms and conditions.
22.3
- Any modification of terms and conditions or specific conditions, as
well as the introduction of new hosting plans or prices will be
announced online through the site at http://www.nfrance.com, or at any
other URL which NFRANCE CONSEIL may substitute for it, or by sending an
e-mail to the client. In this case, the client may cancel the present
contract ipso jure within 30 days from the date that such modifications
go into application by sending a registered letter with an
acknowledgment of receipt.
ARTICLE 23 – CLAIMS
Any claims within the framework of this contract must be formulated in writing and transmitted:
- either by fax to: +33 (0)5.34.455.507 Attn: customer service;
- or by postal mail to: Customer Service NFRANCE CONSEIL, 4, rue JF Kennedy 31000 Toulouse, France;
- or by e-mail to: info@nfrance.com (include "claim" in the subject line).
ARTICLE 24 - MISCELLANEOUS
The
invalidity of one of the clauses of the hosting contract, particularly
due to application of a law or regulation or following a judgment
pronounced by a competent jurisdiction, does not imply the invalidity
of the other clauses of the hosting contract, which retain their full
effect and scope.
ARTICLE 25 - ARBITRATION - GOVERNING LAW
25.1 - The hosting contract is established under French law.
25.2
- Any litigation arising from this hosting contract, whether concerning
its interpretation or its execution, and following any eventual attempt
to reach a settlement, will be submitted to the exclusive jurisdiction
of the Cour d’Appel of Toulouse, not withstanding plurality of
defenders or introduction of third parties, even for urgent
proceedings, measures of conservation, and measures of execution.